Census 2021

Census day 2021 is two weeks today. The census data is used to help decide how local services are funded. Please look out for information in the post which will include a code so you can fill your census in online. Or you can request a traditional paper form to be sent to you in the post :https://census.gov.uk/…/paper-questionnaire/enter-address/.
If you, or anyone you know, need help filling out your form, there are a number of local Census Support Centres, although at the moment this support can only be provided over the phone. Please pass this information on to any family, friends or neighbours you think may need help who may not see this information online.
The three nearest to Fawkham are:
Census Advisory Service – Swanscombe 01322 389144
Citizens Advice Swanley – 033 0053733
Citizens Advice Gravesham – 033 0053733
Citizens Advice are able to support local residents over the telephone in a number of ways:
Answering specific questions people might have about the Census process or specific questions within the Census.
Creating a new Census access code for someone who has lost their ONS letter (these should be being received by every household in the coming days).
Talking people through step-by-step completing the Census themselves online.
Completing the Census on someone’s behalf, by asking them the questions over the telephone and entering their answers into the online questionnaire. This process is completed live and no answers are recorded outside of the official ONS system.
All their Advisers are vetted and trained to handle personal information sensitively and in the strictest confidence. To ensure the safety of personal information, they strongly advise anyone needing help completing their questionnaire to contact their local Census Support Centre.
To speak to a Census Support Adviser, please call 0330 053 7333.
Advisers will be available Wednesday 1-4.30pm, Thursday and Friday 9am-4.30pm, but outside these hours please leave a message and one of the team will be in touch as soon as possible. Depending on the type of help needed and availability, we will try to help during that first call, or we can arrange an appointment time that is convenient for you.

Invicta Summer Academy

Invicta Summer Academy is a FREE pop up summer school aimed at children in Kent, Surrey, London, Oxfordshire and Lancashire to help them catch up in the core subjects of Maths and English.

See here for further information

Closure of walk-in GP service at White Horse, Northfleet

The walk-in GP service at White Horse, Northfleet, ends on 30 June 2020. Springhead Health Surgery (previously White Horse Surgery, Gateway Surgery and The Forge Surgery) remains open as usual.

Patients who need to urgently see a GP after 30 June 2020 are being advised to contact their regular GP practice, as an on-the-day appointment should be available if clinically needed. If they cannot get an appointment with their practice, they are advised to call NHS 111.

The minor injury unit at Gravesham Community Hospital, Gravesend, remains open for urgent minor injuries and some minor illnesses

KCC Public Protection News

Message from Shellina Prendergast, KCC Cabinet Member 

Kent County Council is on the frontline of the response to the virus and has stepped up to the challenge of maintaining core services, while focussing on supporting the most vulnerable people in Kent. We have done this by working hand in hand with district and borough councils and an army of incredible volunteers in every part of the county.

I want to thank all the dedicated staff in the NHS, in local authorities and across the public, community and voluntary sectors who continue to deliver vital services through such challenging times. But equally, I also want to thank everyone who, by following the government’s instructions, is helping to control the spread of Covid-19 in Kent.
Shellina Prendergast, KCC Cabinet Member for Communications, Engagement and People

What you need to know about NHS Test and Trace

If you have tested positive for coronavirus, you will either receive a call, text, or email from NHS Test and Trace with instructions on how to share details of people you have been in close recent contact with. If you’ve been in contact with someone who has tested positive, you will be contacted in the same ways and asked about symptoms

When contacted by NHS Test and Trace service they will:

  • Call you from 0300 013 5000.
  • Send you text messages from ‘NHS’.
  • Ask for your name and date of birth to confirm your identity
  • Ask for your postcode to offer support while self-isolating.
  • Ask if you are experiencing any coronavirus symptoms.
  • Provide advice on what you must do, as you have been in contact with someone who has tested positive for coronavirus.

Be alert to potential scammers. NHS Test and Trace will  NEVER:

  • Ask you to make a payment of any kind.
  • Ask you for any details about your bank account.
  • Ask you for passwords or PIN numbers.
  • Ask you to download anything

Criminals can fake the number they call from making it look as if it is the 0300 013 5000 – if you do not feel comfortable talking on the phone, or suspect the call to be a scam, ask for an email or a text to use the Test and Trace web site instead. From this email or text message, you should only ever be directed to this web addresscontact-tracing.phe.gov.u

Check the link is real by looking in the address bar near the top of your web browser — it should have a small padlock symbol next to it, indicating that the website connection is secure. If you see a different address or there is no padlock symbol, it is likely to be a fake website.

Support for Kent’s most vulnerable residents

Kent Together supports our most vulnerable residents with things like shopping for food and general supplies, collection of prescriptions, dog walking, putting out the bins or phoning, Skyping or Facetiming to see a friendly face.

Request help online or call 03000 41 92 92 (Open 24/7)
(Text Relay 18001 03000 41 92 92. D/deaf BSL users can text KCC’s Sensory Services team on 07920 154 315 to make a request

How you can help

Support for voluntary groups and individuals is being offered by district and borough councils across Kent communities. Find out more about volunteering.

You could become a Digital Community Safety Volunteer and help share vital messages with your community on social media. This will help protect them and others, especially at this time when everyone is more vulnerable and isolated. If you are interested in becoming a Digital Community Safety Volunteer please apply here.

Of course, the most important way we can all help prevent the spread of coronavirus is to follow the government’s instructions on staying alert and safe (social distancing)

Schools and education

Schools and other educational settings are closed for most children. Our education questions and answers on how this is affecting schools in Kent provides some helpful local information to supplement the government’s information for parents and carers 

Take care of yourself and your family

We understand that COVID-19 (coronavirus) has created uncertainty and anxiety, the constant news can feel overwhelming.  We are adjusting to a different way of life, the anxiety is natural, and we are all feeling it. Fortunately, there are things we can do to protect our mental health and support the wellbeing of our friends and family.

We also need to be honest with children and young people about the situation but also be sensitive not to worry them too much. There is lots of information and advice available to help deal with children and young people’s worries. Here are a few guides that may help.